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ToolSales Engagement
Aircall
A cloud-based phone system and call centre software built for sales and support teams, with native CRM integrations, call recording, live coaching, analytics, and IVR capabilities.
How RevOps teams use it
RevOps teams use Aircall to replace legacy phone systems with a cloud-native solution that logs every call to Salesforce or HubSpot automatically, provides real-time call monitoring for managers, and generates call analytics for rep performance measurement.
Example use case
e.g., A RevOps team uses Aircall's Salesforce integration to auto-create call logs with recording links on every opportunity when a rep dials from the platform, ensuring 100% call capture without manual CRM updates.